Difference: InstallationProblem (1 vs. 2)

Revision 212 Dec 2008 - Main.MarkParry

Line: 1 to 1
 

Question

Having cleared the hurdle of my IT department, and actually being able to download the program, when trying to open it, either from the desktop shortcut, or the Start menu, it immediately brings up a "IQWorks has encountered a problem and needs to close" window, without it actually ever having opened. Not sure what i can have done wrong, any solution? Its the 0.3 Release. It also told me that i'd need to do something in Excel about an AddIn? but not which one. I added them all and tried again but to no avail.

Line: 16 to 16
 

Answer

ALERT! If you answer a question - or have a question you asked answered by someone - please remember to edit the page and set the status to answered. The status is in a drop-down list below the edit box.
Added:
>
>

I had the same problem. I tried several things in order to solve the problem and one seemed to work. The most likely of these solutions was the re-installation of 3.0 .NET Framework.

-- MarkParry - 12 Dec 2008

 
 
<--/commentPlugin-->
Change status to:

META FORM name="WebForm"
Changed:
<
<
FORM FIELD SupportStatus SupportStatus AskedQuestions
>
>
FORM FIELD SupportStatus SupportStatus AnsweredQuestions

Revision 107 Nov 2008 - Main.NicolaBate

Line: 1 to 1
Added:
>
>

Question

Having cleared the hurdle of my IT department, and actually being able to download the program, when trying to open it, either from the desktop shortcut, or the Start menu, it immediately brings up a "IQWorks has encountered a problem and needs to close" window, without it actually ever having opened. Not sure what i can have done wrong, any solution? Its the 0.3 Release. It also told me that i'd need to do something in Excel about an AddIn? but not which one. I added them all and tried again but to no avail.

Environment

IQWorks version: unspecified
Server OS: Windows XP
.NET Framework: unspecified
Categories: Installation
<-- /editTable -->

-- NicolaBate - 07 Nov 2008

Answer

ALERT! If you answer a question - or have a question you asked answered by someone - please remember to edit the page and set the status to answered. The status is in a drop-down list below the edit box.

 
<--/commentPlugin-->
Change status to:

META FORM name="WebForm"
FORM FIELD SupportStatus SupportStatus AskedQuestions
 
This site is powered by the TWiki collaboration platformCopyright © Andrew J Reilly and the contributing authors. All material on this collaboration platform is the property of the contributing authors.
Ideas, requests, problems regarding IQWorks.org? Send feedback